Frequently Asked Questions

What is HomeSlice?

HomeSlice is a premium serviced apartment booking platform that connects travelers with fully furnished apartments for short-term and extended stays. We partner with property owners to offer hotel-like amenities with the comfort and privacy of a home.

How is HomeSlice different from hotels?

Unlike hotels, our serviced apartments offer more space, fully equipped kitchens, separate living areas, and a home-like environment. They are ideal for extended stays, families, and business travelers who need more than just a room.

Where are HomeSlice properties located?

We have properties across major cities in India including Mumbai, Delhi, Bangalore, Hyderabad, Pune, and Chennai. Each location is carefully selected for proximity to business districts, transportation, and amenities.

How do I book a property?

Simply browse our properties, select your dates, and complete the booking process online. You can also contact our support team for assistance with corporate bookings or special requirements.

What is the minimum stay duration?

Most properties have a minimum stay of 7 nights. However, some properties may accept shorter stays. The minimum stay requirement is clearly indicated on each property listing.

Can I modify or cancel my booking?

Yes, you can modify or cancel your booking subject to our cancellation policy. Modifications and cancellations can be made through your account dashboard or by contacting our support team.

Do you offer corporate rates?

Yes, we offer special corporate rates for companies with regular accommodation needs. Contact our corporate sales team to discuss customized packages and long-term partnerships.

What payment methods do you accept?

We accept all major credit/debit cards, UPI, net banking, and Razorpay for secure payments. Corporate clients can also arrange for invoice-based billing.

Is there a security deposit?

Yes, a refundable security deposit is required for all bookings. The amount varies by property and is fully refunded within 7-10 business days after checkout, subject to property inspection.

Are there any hidden charges?

No, we believe in transparent pricing. All charges including taxes, service fees, and any additional costs are clearly displayed before you confirm your booking.

What amenities are included?

All our properties include fully equipped kitchens, Wi-Fi, housekeeping, laundry facilities, TV, air conditioning, and 24/7 security. Specific amenities vary by property and are listed on each property page.

Is housekeeping included?

Yes, regular housekeeping is included in your stay. The frequency varies by property - typically daily or weekly. Additional housekeeping can be arranged upon request.

Can I cook in the apartment?

Absolutely! All our apartments come with fully equipped kitchens including cookware, utensils, and appliances. This is one of the key benefits of choosing a serviced apartment.

Is parking available?

Most properties offer parking facilities, either on-site or nearby. Parking availability and any associated costs are mentioned in the property details.

What are the check-in and check-out times?

Standard check-in time is 2:00 PM and check-out time is 11:00 AM. Early check-in and late check-out can be arranged subject to availability and may incur additional charges.

How do I check in?

You will receive detailed check-in instructions via email after booking. Most properties offer self-check-in with digital locks, while some have on-site staff to assist you.

What documents do I need for check-in?

A valid government-issued photo ID (Aadhaar card, passport, or driver's license) is required for all guests. International guests must provide passport and visa details.

Our support team is here to help. Reach out to us and we’ll get back to you within 24 hours.